Frequently Asked Questions

Deadlines/Payments

The Fall 2024 payment deadline is September 4, 2024. 

In order to treat all of our students equitably, we're unable to provide payment extensions. However, if you need more time to pay, please consider enrolling in the Nelnet Payment Plan or Flywire Payment Plan. Students and guest access payers can also pay online in OPUS under the Student Account tile > Make a Payment > Make Online Payment using a US checking or savings account. This option is free.

International students can find links to our trusted payment partners in OPUS under the Student Account tile > Make a Payment > International Payments. Information on an international payment plan can also be found on this page. As long as your payment is showing as "Guaranteed," your account will be considered in good financial standing.

While we don’t recommend it, we also accept payment via check. Checks can be placed in the dropbox outside of our suite in the B. Jones Building (first floor, suite 101) or you can mail a check to:

Student Accounts and Billing Office
Emory University
200 Dowman Drive
101 B. Jones Building
Atlanta, GA 30322

Please be sure to include the student’s seven-digit Emory ID number on the payment. Checks must be received in our office prior to the deadline in order to remain in good financial standing.

You will submit a request to your 529, college savings, or investment plan to send funds to Emory directly. Many 529 plans offer electronic delivery, which we highly recommend. If this is an option, they will already have Emory’s banking information. If paying via check is the only option, please ensure they include the student’s seven-digit Emory ID number and send to:

Student Accounts and Billing Office
Emory University
200 Dowman Drive
101 B. Jones Building
Atlanta, GA 30322

If the deadline is approaching, we also recommend that you send a withdrawal confirmation showing the student’s information and dollar amount to studentaccounts@emory.edu to ensure we clear the student while we await payment.

Read More about College Savings Plans

If you’re logged in as a guest, please confirm with your student that you have permission to make an online payment. This can be updated under the student’s Guest Access tile.

If you have confirmed your permission, please ensure you are not logged into the OPUS mobile site. You cannot make payments from the mobile site. If you do not see square tiles when you login, you are most likely in the mobile site and will need to logout and access the full site.

Emory does not currently offer the option to pay via credit card.

Due to concerns related to banking security, Emory now requires students to register their international payments with one of our payment partners, Flywire or Western Union Business Solutions. Both options can be found in OPUS under the Student Account tile > Make a Payment > International Payments or on our website.

This decision was made to protect the security and integrity of Emory’s bank account details and to protect our students and payers from any potential scams or fraudulent activity. Please contact us if you have any questions related to the options available.

No. You are not required to pay any amount to be covered by pending financial aid.

If you wish to use the Nelnet Payment Plan for a given semester, you must enroll by the published payment deadline in order to avoid cancellation, holds and finance charges.

The Nelnet Payment Plan has options available throughout the semester in order to assist students with unexpected balances such as a reduction in financial aid or a change in housing, meal plan or enrollment. However, any student who knows they owe a balance prior to the start of the term should either pay-in-full or enroll in the Nelnet Payment Plan no later than the published deadline for that term in order to remain in good financial standing.

Mailed payments can take several weeks to arrive. Mail is processed daily and payments are posted within one business day of receipt. If you do not see your payment in OPUS, please email us to confirm if the payment has been received before requesting a stop payment with your bank.

Flywire and Convera payments will reflect in OPUS the same day they are received.

The “due now” balance will not update until the payment deadline is within 30 days. However, you can still make a payment, despite the zero-balance reflected. Enter the amount you would like to pay and when prompted click “yes” to proceed.

Please email a copy of your withdrawal confirmation so that we can clear the student’s account while we await the physical check.

Scholarships and other financial aid are handled by the Office of Financial Aid. You can find more information about Scholarships You Bring at their website. We recommend you contact them at finaid@emory.edu with any questions.

Charges and Billing

You can generate an invoice/receipt in OPUS under the Student Account tile > Account Activity tab. Select the term and/or date range you wish to view and click to Generate Activity Report.

You can also view all payments under the Student Account tile > Payment History tab. Please be sure to use the filters to see all payments.

Tuition is based on enrollment and the program in which you’re enrolled. For undergraduate programs, tuition is a flat rate once you reach 12 or more credit hours. If you were originally enrolled in fewer than 12 credit hours, you may have multiple tuition charges, but the total should not exceed the flat rate for that term.

Graduate and professional programs vary. Please email us with any questions regarding your tuition.

To waive the student insurance, you must complete the 2-step waiver process. Once approved, the charge is removed systematically within 24-48 hours. Our office cannot remove this charge manually. Please refer questions regarding student insurance to Student Health.

Most tuition adjustments take place systematically in an overnight process. However, if you view your student account in OPUS, the update should reflect automatically.

Emory only charges mandatory fees to the student account (with the exception of the student insurance which is waivable with proper proof of coverage). Unfortunately, the fees cannot be waived.

  • Activity Fee: Charged by the Student Government Association, this fee supports various programs and resources managed by SGA
  • Recreation/Athletic Fee: Supports recreation and athletic facilities on campus
  • Health/Wellness Fee: Supports mental health resources and other programs available both on campus and online
  • Transcript Fee: A one-time fee charged to all Emory students during their first semester, it allows students to obtain unlimited transcripts at no additional cost
  • Orientation Fee: A one-time fee charged to all incoming students to help cover the costs associated with their Orientation experience. This includes Onboarding (i.e. Emory Welcome App), Orientation Week events and ECS 101. 

The Student Accounts and Billing Office manages student accounts, but we do not post individual departmental charges, nor are we able to adjust or remove them. If you have a question regarding a specific fee other than tuition and mandatory fees, please contact the respective department directly. For program or enrollment fees, contact your school.

Holds/Penalties

Failure to pay your balance in full, enroll in a payment plan, or obtain financial aid to cover your balance, prior to the published payment deadline, could result in the cancellation of your courses for the current term. Registration holds as well as 1.5% monthly finance charges may also apply.

Please make payment as soon as possible in OPUS under the Student Account tile > Make a Payment > Make Online Payment or provide proof of forthcoming payment (i.e. 529 withdrawal confirmation, etc.) so that we can request your reinstatement.

If you choose to pay in OPUS, please note that your account balance may be zero or show a credit - this is because your courses were dropped and your tuition was reversed. You can still make a payment by entering the dollar amount manually. When prompted if you want to pay more than what is due, please click Yes to proceed.

Once payment is made, please contact our office at studentaccounts@emory.edu to request reinstatement.

The fastest way to have a registration hold removed is to pay any outstanding balance on your account. Registration holds lift immediately upon payment. (Note, you may need to refresh your page and/or clear your browser cache to see the hold removed.)

Refunds and Financial Aid

Refunds are processed daily following financial aid disbursement. We cannot process a refund unless there is a credit on your student account. Once requested, refunds take 2 to 3 business days to reach your bank account. If you are not enrolled in direct deposit, checks are mailed to your permanent address on file. Emory only prints checks once per week on Thursdays.

While direct deposit is not mandatory, we highly encourage all students to enroll in it for all refunds.

Financial aid cannot disburse until approximately 10 days before the start of classes. If it is now within that window of time, and your aid still hasn’t been disbursed, please contact the Financial Aid office to ensure you’re not missing any requirements.

Please contact the Financial Aid office for assistance.

Please contact your school's Admission Office directly to inquire about your scholarship. Each school (Law School, Business School, Nursing School, etc.) processes their own scholarships.