Student Financial Services

Exit Interview Requirements

When a student who has campus-based loans graduates or withdraws from Emory, the student will be notified to complete an electronic exit interview. The student will be contacted by email at the time of exit and be provided with an ID and password to the exit interview site.

Exit interviews are required for each borrower. Exit interview topics include, but are not limited to, the terms and outstanding balance of the loan held by the University and the borrower's duty to repay the loan in accordance with the repayment schedule, as well as consequences of defaulting including, at a minimum, possible referral to a collection firm, reporting to a credit bureau, and litigation. Exit interviews will also provide the borrower's rights and responsibilities under the loan.

These include:

  • The borrower's responsibility to inform the University immediately of any change of name, address, telephone number, or Social Security number.
  • The borrower's right to deferment or cancellation and the procedures for filing for those benefits.
  • The borrower's responsibility to contact the University in a timely manner, before the due date of any payment he or she cannot make.

Students that have loan(s) with Emory and fail to complete their exit interview will have a hold placed on all University records.